jiliap Terms
& Conditions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Platform" means the jiliap online gaming website, mobile-optimised web application, and all associated services accessible at jiliap.cam.
• "Account" means the individual player account registered by you with jiliap.
• "Player" or "you" means any individual who accesses, registers for, or uses the jiliap Platform.
• "Real Money Funds" means Philippine Peso (PHP) deposited by a Player for wagering purposes.
• "Bonus Funds" means credits issued by jiliap to a Player as part of a promotion, subject to wagering requirements.
• "Wagering Requirement" means the total sum a Player must wager before Bonus Funds or bonus-derived winnings become eligible for withdrawal.
• "KYC" means Know Your Customer identity verification procedures required under Philippine anti-money laundering regulations and PAGCOR compliance obligations.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government agency that regulates online gaming in the Philippines.
• "Game Rules" means the specific rules applicable to each individual game title available on the Platform.
• "Prohibited Jurisdiction" means any country, territory, or region where access to or participation in online casino gaming is restricted or prohibited by applicable law.

By accessing the jiliap Platform in any capacity — whether as a registered Player, a guest visitor, or otherwise — you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with jiliap's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

Your continued use of the jiliap Platform following any published modification to these Terms constitutes your acceptance of the amended Terms. jiliap will notify registered Players of material changes via the contact email address on record. It is your responsibility to review these Terms periodically.

These Terms are available in English. In the event of any inconsistency between this English version and any translated version, the English version shall prevail.

Use of the jiliap Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

3.1 Age Requirement

You must be at least twenty-one (21) years of age to register for or use the jiliap Platform. This requirement is set in accordance with PAGCOR's regulations governing online casino gaming in the Republic of the Philippines. jiliap operates a strict age verification policy. Any Player found to have misrepresented their age during registration will have their account immediately closed and all balances forfeited, without exception.

3.2 Jurisdiction

You must be physically located in the Republic of the Philippines at the time of placing any wager on the jiliap Platform, unless otherwise expressly permitted by jiliap's applicable licensing terms. It is your sole responsibility to ensure that online gaming is legal in your jurisdiction before accessing the Platform. jiliap does not accept players from Prohibited Jurisdictions.

3.3 Personal Capacity

You must be acting in your own personal capacity, for entertainment purposes only, and not on behalf of any third party. You must not be subject to a court order or other legal restriction that prohibits you from entering into binding legal agreements. You must not be enrolled in any self-exclusion programme — whether administered by jiliap or by PAGCOR — that restricts your access to gaming services.

3.4 PAGCOR Exclusion Lists

Individuals listed on PAGCOR's exclusion register are prohibited from accessing the jiliap Platform. If you are aware that you are on such a register, you must not attempt to access or use jiliap. Any account found to be registered to a PAGCOR-excluded individual will be closed immediately and funds will be handled in accordance with PAGCOR's applicable directives.

To access real-money gaming on jiliap, you must register a personal account. The following conditions apply to account registration:

4.1 One Account Per Player

Each individual person may hold only one (1) active jiliap account at any time. Operating multiple accounts — whether under your own name or under different names or identities — is strictly prohibited. jiliap uses automated and manual systems to detect duplicate accounts. Where duplicate accounts are identified, jiliap reserves the right to close all associated accounts and withhold balances pending review, without prior notice.

4.2 Accurate Information

You must provide accurate, current, and complete information during registration, including your full legal name as it appears on your government-issued Philippine ID, your date of birth, your registered email address, and your Philippine mobile number. You are responsible for maintaining the accuracy of your account information. Providing false information constitutes a material breach of these Terms.

4.3 KYC Documents

jiliap is required by PAGCOR's regulations and Republic Act No. 9160 (Anti-Money Laundering Act), as amended, to verify the identity of all players before processing withdrawals. You will be required to submit:

• A valid government-issued Philippine photo ID (PhilSys National ID, passport, driver's license, SSS ID, UMID, or PRC ID)
• A proof of address document dated within the last three months (utility bill, bank statement, or government correspondence)
• Selfie photograph with your ID, if requested by jiliap's compliance team

jiliap may request additional documentation at any time as required by applicable regulations. Failure to provide requested documentation within the specified timeframe may result in account restrictions or closure.

You are solely responsible for maintaining the confidentiality of your jiliap account credentials, including your username, password, and any OTP codes associated with your account. You must not share your login details with any other person.

jiliap will not be liable for any losses arising from your failure to maintain the security of your account credentials. If you suspect that your jiliap account has been accessed without your authorisation, you must contact jiliap's support team immediately via live chat or at [email protected].

jiliap recommends that you use a strong, unique password for your account and enable all available security features. jiliap staff will never ask you for your password via any communication channel. Any communication purporting to be from jiliap and requesting your password should be treated as fraudulent and reported immediately.

6.1 Deposits

jiliap accepts deposits in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. Minimum and maximum deposit amounts are displayed on the deposit page within your account. jiliap does not accept cash deposits or deposits from third-party sources not registered in your own name.

Deposits are credited to your jiliap balance upon confirmation of receipt. jiliap is not responsible for delays caused by third-party payment processors or Philippine banking systems, including delays attributable to interbank clearing schedules, public holidays, or system maintenance periods.

6.2 Withdrawals

Withdrawal requests are subject to completed KYC verification. Withdrawals are processed to the same payment method used for the corresponding deposit where technically feasible, in compliance with anti-money laundering requirements. Processing times are displayed within the withdrawal section of your jiliap account.

jiliap reserves the right to request additional verification documentation before processing any withdrawal request. Withdrawals of Bonus Funds or bonus-derived winnings are subject to the applicable wagering requirements being fully satisfied prior to processing.

6.3 Dormant Accounts

An account is considered dormant if there has been no login activity for a period of twelve (12) consecutive months. jiliap will attempt to contact the registered email address before applying dormant account procedures. Dormant account balances will be handled in accordance with jiliap's internal dormancy policy and applicable Philippine regulations.

jiliap offers various bonuses and promotional offers to eligible players. All bonuses are subject to the following general conditions, in addition to any specific terms attached to each individual offer:

• Bonuses are available only to players who have completed account registration and, where required, KYC verification.
• Each bonus offer will specify the applicable wagering requirement, eligible game contributions, minimum deposit required (if any), and expiry date.
• Bonus Funds are separate from Real Money Funds. Real Money Funds are used first when wagering, unless the applicable bonus terms specify otherwise.
• jiliap reserves the right to withdraw any bonus at any time if there is reasonable evidence that the bonus has been claimed fraudulently or in breach of these Terms, including through the use of multiple accounts or through coordinated bonus abuse with other players.
• Maximum winnings derived from certain bonus types may be capped as stated in individual offer terms. Winnings exceeding any stated cap may be forfeited.
• Players may opt out of bonus offers by contacting jiliap support before a bonus is applied to their account.

All games available on jiliap operate using certified random number generation (RNG) technology and comply with the technical standards specified by PAGCOR and the relevant game providers. Published RTP (Return to Player) percentages represent theoretical long-term averages under standard play conditions and are not a guarantee of individual session outcomes.

Each game is subject to its own Game Rules, accessible within the game interface. In the event of any conflict between these Terms and any Game Rules, the Game Rules shall prevail with respect to that specific game.

If a game round is interrupted due to a technical fault before completion, jiliap will use its best efforts to resolve the round based on available game state data. In cases where the game state cannot be determined, the interrupted round may be voided and the wager amount returned to the Player's balance at jiliap's discretion.

jiliap does not accept responsibility for losses resulting from network connectivity issues on the Player's side, including mobile data interruptions.

The following conduct is strictly prohibited on the jiliap Platform. Engaging in any prohibited conduct may result in immediate account suspension, account closure, forfeiture of balances, and/or referral to Philippine law enforcement or PAGCOR:

• Registering under a false identity or using another person's personal information
• Operating more than one jiliap account
• Depositing funds derived from criminal activity, in violation of Republic Act No. 9160
• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage
• Exploiting software bugs, errors, or vulnerabilities in any game or platform feature
• Colluding with other players to manipulate game outcomes
• Engaging in systematic bonus abuse, including through coordinated play across multiple accounts
• Chargebacks or payment reversals after funds have been used for wagering
• Providing fraudulent, altered, or counterfeit KYC documents
• Accessing or attempting to access jiliap from a Prohibited Jurisdiction

jiliap is committed to promoting responsible gaming practices and the wellbeing of its players. The Platform provides the following tools accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your jiliap account.
• Wager Limits: Restrict the maximum amount you can wager per round, per day, or per session.
• Loss Limits: Cap your maximum losses within a defined period.
• Session Time Reminders: Set alerts after defined periods of continuous play.
• Cooling-Off Periods: Temporarily suspend your jiliap account for a specified duration ranging from 24 hours to 6 months.
• Self-Exclusion: Permanently close your account. Self-exclusion is irreversible for a minimum period of five (5) years and will be reported to PAGCOR's exclusion register.

jiliap urges any player who believes that their gaming behaviour may be causing personal, financial, or relationship harm to make use of these tools immediately, and to seek professional assistance. Online gaming is intended as entertainment and should never be used as a means to resolve financial difficulties.

All players must be at least 21 years of age. By accessing jiliap, you confirm that you are not a minor and that you are playing for entertainment with funds you can afford to lose.

All content on the jiliap Platform — including but not limited to the jiliap brand name, logo, trademarks, website design, graphics, game interfaces, text, and software — is the intellectual property of jiliap or its licensors and is protected under Philippine intellectual property law and applicable international conventions.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to copy, modify, distribute, sell, transmit, or create derivative works from any content on the Platform without jiliap's prior written consent.

To the fullest extent permitted by applicable Philippine law, jiliap shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to network interruptions, system failures, or events beyond jiliap's reasonable control
• Losses arising from your failure to safeguard your account credentials
• Decisions made by you in reliance on information published on the Platform
• Delays in the processing of deposits or withdrawals attributable to third-party payment providers

jiliap's total liability to you in connection with your use of the Platform shall not exceed the total amount deposited by you to your jiliap account in the three (3) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits jiliap's liability for fraud, gross negligence, or any matter that cannot be excluded by Philippine law.

jiliap may suspend or permanently close your account, with or without prior notice, if you breach any provision of these Terms, if required to do so by PAGCOR or another competent authority, or if jiliap determines at its sole discretion that continued account operation poses a regulatory, legal, or financial risk.

You may close your jiliap account at any time by contacting customer support via live chat or email. Upon voluntary account closure, any remaining Real Money Funds in your balance (net of any pending wagering requirements on Bonus Funds) will be returned to you via your verified withdrawal method within a reasonable processing period, subject to completed KYC verification.

Where an account is closed due to a breach of these Terms, jiliap reserves the right to withhold balances pending investigation. In cases of confirmed fraud, illegal activity, or deliberate breach, funds may be forfeited and the matter referred to PAGCOR and/or Philippine law enforcement agencies.

These Terms & Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or in connection with these Terms or your use of the jiliap Platform shall be resolved as follows:

• Step 1 — Internal Resolution: Contact jiliap's customer support team with details of your complaint. jiliap will endeavour to resolve all complaints within 10 business days of receipt.
• Step 2 — PAGCOR Escalation: If you are not satisfied with jiliap's internal resolution, you may escalate your complaint to PAGCOR under PAGCOR's Player Dispute Resolution framework.
• Step 3 — Judicial Proceedings: Disputes not resolved through the above steps shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

You agree to attempt internal resolution before initiating any formal legal proceedings. This does not restrict your statutory rights under Philippine consumer protection law.

jiliap reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Players via the email address on record at least seven (7) days before the changes take effect, unless a shorter notice period is required to comply with applicable law or PAGCOR regulatory requirements.

The most current version of these Terms will always be available on the jiliap Platform at jiliap.cam/terms-conditions. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must discontinue your use of the Platform and may request account closure.

If you have questions about these Terms & Conditions or any aspect of jiliap's policies, you may contact the jiliap support team through the following channels:

• Live Chat: Available 24/7 within the jiliap Platform — the fastest way to reach our support team for most inquiries.
• Email: [email protected] — responses within 24 hours for non-urgent matters.

For formal legal notices, please contact jiliap via email with "Legal Notice" in the subject line. jiliap's registered business address and regulatory details are available upon request from our compliance team, subject to verification of legitimate purpose.

For responsible gaming assistance, dispute escalations, or player protection inquiries related to PAGCOR's oversight of jiliap, you may contact PAGCOR directly through their official channels.